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Onboarding for New Managers? Yeah, nah

Date

Authors

Watkins, C
Mooney, SK

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Item type

Journal Article

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Publisher

School of Hospitality & Tourism, Auckland University of Technology

Abstract

This article explores the onboarding process for new managers joining food and beverage organisations, and the role of Organisational Socialisation. Our study identified a heavy reliance on informal training practices, most frequently through on-the-job learning, meaning that newcomers were found to depended on their subordinates’ support to gain vital institutional information. To mitigate the disconnect between hiring and becoming an accepted leader, Human Resource Managers have an opportunity to adjust their managerial onboarding. 

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Source

Hospitality Insights, 6(1), 11-12. https://doi.org/10.24135/hi.v6i1.121

Rights statement

Copyright (c) 2022 Hospitality Insights. Creative Commons License. This work is licensed under a Creative Commons Attribution 4.0 International License.