School of Hospitality and Tourism
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Research in the AUT School of Hospitality and Tourism not only informs the global academic community, they also focus on developing practical research outcomes. Their research is targeted at improving the tourism industry and the people that depend on its success.
The School also works closely with the New Zealand Tourism Research Institute to develop funding to support research initiatives and to provide graduate students with opportunities in research activities.
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- ItemHow Does the Career Commitment of Hospitality Employees Change Across Career Stages? A Multilevel Investigation Into Occupational Self-Efficacy and Family Support(Elsevier BV, 2024-04-17) Zhu, Dan; Kim, Peter B; Milne, Simon; Park, In-JoThis study examined how and why hospitality employees’ occupational self-efficacy and family support influence their career commitment over time. Longitudinal data was collected from 310 hospitality employees at three different points of time, with a three-month lag between them, exploring the differences in the employees’ career commitment growth trajectories between early and mid-to-late career. Results from growth modeling revealed that career commitment declines over time for early-career employees but increases for their mid-to-late career counterparts. The findings also indicated that organizational commitment mediates the relationships of career commitment with occupational self-efficacy and family support at both between- and within-person levels. Furthermore, time-varying effect analysis captured significant changes in the magnitude of antecedents over time across the different career stages. Implications drawn from the findings are discussed for both hospitality researchers and practitioners.
- ItemWorkplace Experiences and Career Advancement Prospects for Women in the Hotel Industry in India(Uniwersytet Lodzki (University of Lodz), 2024-05-22) Hussain, Sarah; Soni, Gagandeep; Harkison, Tracy; DeMicco, FrederickThis study aims to provide an insight into the factors that affect workplace experiences and opportunities for career progression of female employees in the Indian hotel industry. It provides a much-needed perspective on the work-life of women in the Indian hotel industry. The study had two phases: a systematic literature review was conducted for the first phase and the second phase included conducting semi-structured in-depth interviews. The findings of this study reveal that working in the hotel industry remains an ultimate choice for women where they have the opportunities to connect and socialize, enjoy and learn amidst the various challenges and barriers faced. The issue of gender is irrelevant for the women who set their standards and want to achieve their goals. Women show resilience and work against all odds with self-motivation to reach these goals.
- ItemSpiritual Tourism, Spiritual Tourists and Religions: The Nexus Between Authenticity and Commodification(Routledge, 2024-05-31) Samarathunga, Manoj; Schänzel, Heike; Perera, JayalathLack of mental stimulation and the materialisation of contemporary living has led to a growing demand for spiritual travel. Considering the abiding principle of spiritual tourism as a type of wellness tourism, similarities between spiritual tourism and the Mandala health model can be observed. This study explores spiritual tourism in Sri Lanka, emphasising its potential as a form of health tourism. Qualitative methods, including interviews with spiritual tourists and spiritual tourism service providers, were employed, underpinned by the Mandala health model. It uncovers that religious motives, cultural and environmental factors, and personal beliefs contribute to spiritual tourism and that Sri Lanka, rich in cultural and natural resources, is poised for spiritual tourism growth. The study emphasises understanding tourists’ motives, behaviour, and the supply side, using the Mandala health model. It identifies a nexus between existential authenticity and commodification, posing challenges for sustainable spiritual tourism development in Sri Lanka.
- ItemDesigner Delectables; Exploring the Design Practice of Haute Couture and Haute Cuisine(Elsevier, 2024-03-01) Neill, Lindsay; Hemmington, Nigel; McDonald, Christine; Zampollo, FrancescaThis study explores design practice across two domains: haute couture (fashion), and haute cuisine (food). A case study approach was taken using the voice of practitioners as the focus through in-depth qualitative interviews. The cross-domain approach revealed similarities in design practice through four design themes: visualization, ‘conversations’ with materials, co-creation and ‘pushing boundaries’. The data also revealed innovations within the four themes that could apply to other design domains, for example visualization (haute couture) and co-creation (haute cuisine). The practitioners also provided valuable and nuanced insights into their design practice – ‘You have to live something to do it’. These insights from practitioners and their practice reveal how the two domains hold similarities in design practice and provide a deeper understanding of design processes, and designerly thinking, from which creativity and innovation can emerge.
- ItemExploring the Intersection of Children and Food in Tourism and Hospitality(Sage, 2024-06-11) Buczkowska, Karolina; Schänzel, HeikeThe purpose of the article, which takes the form of a bibliometric scoping analysis, is to expand the discourse of children’s position in tourism and hospitality scholarship from a food perspective and to highlight the emergent nature of research focused on the important and changing role food plays for children when they travel. The Extension for Scoping Reviews’ approach (PRISMA-ScR) was applied to identify suitable articles which resulted in six theoretical and empirical themes on the intersection of children and food in tourism and hospitality undertaken by researchers in a time frame of 25 years. The original contribution of this article lies in delineating a future research agenda and recommending a child-inclusive approach to academic scholarship as part of a broader social justice and childism agenda.