A Systematic Review of Empirical Research of Telepresence Experience

aut.relation.conference7 Experiences Summit 2023, Transformational Experiences Beyond Borders: Partnership Development for Sustainable Futures
aut.relation.endpage129
aut.relation.pages3
aut.relation.startpage127
aut.relation.volume4
dc.contributor.authorDoan, Thanh-Thuy Thi Jessica
dc.contributor.authorKim, Peter B
dc.contributor.authorGoh, Sandra
dc.contributor.authorKim, Chloe S
dc.contributor.editorNeuhofer, Barbara
dc.contributor.editorGoh, Sandra
dc.contributor.editorTan, Linus
dc.date.accessioned2024-09-27T00:11:03Z
dc.date.available2024-09-27T00:11:03Z
dc.date.issued2023
dc.description.abstractThe purpose of this study is to provide a systematic review of empirical studies on customers’ telepresence experience across various fields within the time period from 1992 to 2023. This discusses the process through which literature has been generated and undergone adaptation throughout its historical development. Subsequently, an assessment was conducted to determine the prospective research significance of telepresence within the contexts of hospitality and tourism, in relation to its comparative standing in other sectors. This paper offers an evaluation that examines the application of telepresence in the hospitality and tourism industries. It not only provides valuable insights but also puts forth suggestions for future research endeavors in this field.
dc.identifier.citationDoan, T.-T. T. (Jessica), Kim, P. B., Goh, S., & Kim, C. S. (2023). A systematic review of empirical research of telepresence experience. In 7 Experiences Summit Conference Proceedings (pp. 1-15). https://doi.org/10.24135/7es.32
dc.identifier.doi10.24135/7es.32
dc.identifier.isbn9780473699598
dc.identifier.issn3021-1875
dc.identifier.urihttp://hdl.handle.net/10292/18061
dc.publisherSchool of Hospitality and Tourism, Auckland University of Technology
dc.relation.urihttps://ojs.aut.ac.nz/7experiencessummit/7ES/article/view/32
dc.rightsCopyright (c) 2024 Thanh-Thuy (Jessica) Doan, Peter B. Kim, Sandra Goh, Chloe S. Kim. Creative Commons License. This work is licensed under a Creative Commons Attribution 4.0 International License.
dc.rights.accessrightsOpenAccess
dc.rights.urihttps://creativecommons.org/licenses/by/4.0/
dc.subject3508 Tourism
dc.subject35 Commerce, Management, Tourism and Services
dc.subject3504 Commercial Services
dc.subject3506 Marketing
dc.titleA Systematic Review of Empirical Research of Telepresence Experience
dc.typeConference Contribution
pubs.elements-id547935
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Evidence for verification