Serving those less able: are we up to it? accommodating aging and disabled travellers

Date
2010
Authors
Schitko, D
Poulston, J
Supervisor
Item type
Conference Contribution
Degree name
Journal Title
Journal ISSN
Volume Title
Publisher
CAUTHE/University of Tasmania, School of Management
Abstract

Tourism is an $18.6 billion industry, currently accounting for 19.2% of New Zealand’s total revenue (Ministry of Tourism, 2007), and New Zealand hosted around 2.l5 million visitors in the year preceding July 2008. However, statistics show that 10% of the world’s population has a disability. In New Zealand 17% of the residents are registered as having a disability (Statistics N.Z.) and almost half of New Zealand’s visitors are aged 45 and over. This demographic has the greatest discretionary income, and enjoys spending it on travelling. Also Statistics New Zealand (2007) has identified a significant increase in numbers of older residents, many of whom will not be as agile as younger travellers.

Description
Keywords
Hospitality , Disabilities , Students , Attitudinal change , Age
Source
Proceedings of the 20th annual CAUTHE Conference 2010: Tourism and Hospitality: Challenge the Limits. Hobart, Tas.: University of Tasmania. School of Management, pp.1833-1835
DOI
Rights statement
Copyright © 2009 CAUTHE (http://www.cauthe.com.au/index.html). All Rights Reserved. Authors who have published in the Journal of Hospitality and Tourism Management are permitted to upload their original accepted-for-publication manuscript (termed an author post-print* — NOT the publisher's PDF version) to an online archive, repository, or website but must stipulate that public availability be delayed until 12 months after first online publication in the journal, and that a link be provided to the relevant DOI for the definitive publisher's version of the article. A definitive version was subsequently published in (see Citation). The original publication is available at (see Publisher's Version)