Labour turnover in a New Zealand hotel company: the Gordian Knot? Initial results from a decade of exit interviews

aut.researcherWilliamson, David
dc.contributor.authorMatthews, S
dc.contributor.authorWilliamson, DD
dc.contributor.authorNemeschansky, B
dc.contributor.authorBrandt, L
dc.contributor.authorHarris, C
dc.date.accessioned2012-01-18T20:05:10Z
dc.date.available2012-01-18T20:05:10Z
dc.date.copyright2011-12
dc.date.issued2011-12
dc.description.abstractThis paper presents findings from the data analysis of formal exit interviews conducted in New Zealand’s largest hotel brand. The data is from 24 hotels, covering all regions of New Zealand and provides comparable data (reasons for leaving, position, gender, tenure) for ten years, from 2000 to 2010. Across the 10 year period, 8,379 exit interviews have been analysed, comprising 74.2% of the 1,1289 workers employed in the organisation during this decade. This paper provides an initial, descriptive analysis of the figures and makes some tentative conclusions regarding the larger environmental factors affecting turnover
dc.identifier.citationWorld Research Summit for Tourism and Hospitality, Hong Kong, 2011-12-10 - 2011-12-13
dc.identifier.urihttps://hdl.handle.net/10292/3269
dc.publisherElsevier Ltd
dc.relation.urihttp://www.tourismandhospitalitysummit.com/conference-program.html
dc.rightsNOTICE: this is the author’s version of a work that was accepted for publication. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in (see Citation). The original publication is available at (see Publisher's Version)
dc.rights.accessrightsOpenAccess
dc.titleLabour turnover in a New Zealand hotel company: the Gordian Knot? Initial results from a decade of exit interviews
dc.typeConference Contribution
pubs.organisational-data/AUT
pubs.organisational-data/AUT/Business & Law
pubs.organisational-data/AUT/Business & Law/Management
pubs.organisational-data/AUT/Business & Law/Management/Management PBRF 2012
pubs.organisational-data/AUT/Business & Law/NZWALMI
pubs.organisational-data/AUT/Culture and Society
pubs.organisational-data/AUT/PBRF Researchers
pubs.organisational-data/AUT/PBRF Researchers/Applied Humanities PBRF Researchers
pubs.organisational-data/AUT/PBRF Researchers/Applied Humanities PBRF Researchers/APH Hospitality
pubs.organisational-data/AUT/PBRF Researchers/Business & Law PBRF Researchers
pubs.organisational-data/AUT/PBRF Researchers/Business & Law PBRF Researchers/B & L Management
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