To Dine, or Not to Dine on a Cruise Ship in the Time of the COVID-19 Pandemic: The Tripartite Approach Towards an Understanding of Behavioral Intentions Among Female Passengers

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aut.relation.articlenumber2516en_NZ
aut.relation.endpage18
aut.relation.journalSustainabilityen_NZ
aut.relation.startpage1
aut.relation.volume13en_NZ
aut.researcherLueck, Michael
dc.contributor.authorRadic, Aen_NZ
dc.contributor.authorLueck, Men_NZ
dc.contributor.authorAl-Ansi, Aen_NZ
dc.contributor.authorChua, B-Len_NZ
dc.contributor.authorSeeler, Sen_NZ
dc.contributor.authorRaposo, Aen_NZ
dc.contributor.authorKim, JJen_NZ
dc.contributor.authorHan, Hen_NZ
dc.date.accessioned2021-02-28T22:17:05Z
dc.date.available2021-02-28T22:17:05Z
dc.date.copyright2021-02-26en_NZ
dc.date.issued2021-02-26en_NZ
dc.description.abstractGiven that cruise line companies are rushing to restart their operations with modified dining services, the aim of this research is to establish a conceptual framework that precisely outlines female passengers’ behavioral intentions towards dining on cruise ships in the time of the COVID-19 crisis. It does so by extending the theory of reasoned action (TRA) by including the social servicescape of the cruise ship dining experiencescape (stimulus-organism-response (S-O-R) paradigm) and perceived health risk from COVID-19 (the prospect theory). The developed theoretical framework based on this tripartite approach has predictive power for intentions. Its effectiveness and comprehensiveness are also demonstrated. Despite the positive effect of the social servicescape on attitude and emotions and the positive attitude of female cruise travelers, the negative effect of the perceived health risk from COVID-19 appears to be the dominant factor that ultimately discourages the behavioral intentions of female cruise passengers towards dining on a cruise ship in the time of the COVID-19 pandemic. The present research provides a crucial guiding framework that helps cruise academics and operators to maximize existing and potential passengers’ favorable decisions and behaviors for cruise ship dining.en_NZ
dc.identifier.citationSustainability 2021, 13, 2516. https://doi.org/10.3390/su13052516
dc.identifier.doi10.3390/su13052516en_NZ
dc.identifier.issn2071-1050en_NZ
dc.identifier.urihttps://hdl.handle.net/10292/14021
dc.languageEnglishen_NZ
dc.publisherMDPI AGen_NZ
dc.relation.urihttps://www.mdpi.com/2071-1050/13/5/2516en_NZ
dc.rights© 2021 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (http://creativecommons.org/licenses/by/4.0/).
dc.rights.accessrightsOpenAccessen_NZ
dc.subjectDining experiencescape; Cruises; Female passengers; COVID-19; Risk perception; S-O-R paradigm; Theory of reasoned action; Prospect theory
dc.titleTo Dine, or Not to Dine on a Cruise Ship in the Time of the COVID-19 Pandemic: The Tripartite Approach Towards an Understanding of Behavioral Intentions Among Female Passengersen_NZ
dc.typeJournal Article
pubs.elements-id398334
pubs.organisational-data/AUT
pubs.organisational-data/AUT/Culture & Society
pubs.organisational-data/AUT/Culture & Society/Hospitality & Tourism
pubs.organisational-data/AUT/Culture & Society/Hospitality & Tourism/PBRF - review
pubs.organisational-data/AUT/PBRF
pubs.organisational-data/AUT/PBRF Reviewers
pubs.organisational-data/AUT/PBRF Reviewers/PBRF Reviewers - Culture and Society
pubs.organisational-data/AUT/PBRF Reviewers/PBRF Reviewers - Culture and Society/Hospitality and Tourism - PBRF Reviewers
pubs.organisational-data/AUT/PBRF/PBRF Culture and Society
pubs.organisational-data/AUT/PBRF/PBRF Culture and Society/Hospitality and Tourism
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