Fear and Trembling of Cruise Ship Employees: Psychological Effects of the Covid-19 Pandemic

Radic, A
Lück, M
Ariza-Montes, A
Han, H
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Journal Article
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The current COVID-19 pandemic has evolved to unprecedented proportions. This research aimed to gain a deeper understanding of the psychological e ects of the COVID-19 pandemic on cruise ship employees stuck at sea. Using an inductive qualitative approach, a synchronous online focus group was conducted with nine cruise ship employees who were stuck at sea during COVID-19 pandemic. The findings revealed that COVID-19 pandemic has managed to erase the feeling of joy from cruise ship employees who were stuck at sea while exposing weakness of cruise line companies such as poor human resource management leadership. Moreover, COVID-19 pandemic demonstrated that it is of paramount importance that cruise line companies create a comprehensive strategy in assisting their employees who are experiencing an anxiety disorder and depression. The managerial implications are outlined.

Coronavirus disease 2019 (COVID-19); Psychological effects of the COVID-19 pandemic; Qualitative methods; Cruise ship
International Journal of Environmental Research and Public Health. 2020; 17(18):6741.
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© 2020 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (http://creativecommons.org/licenses/by/4.0/).