Antecedents of consumer trust in mobile payment adoption

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aut.relation.endpage10
aut.relation.issue4en_NZ
aut.relation.startpage1
aut.relation.volume55en_NZ
aut.researcherTan, Felix
dc.contributor.authorXin, Hen_NZ
dc.contributor.authorTechatassanasoontorn, AAen_NZ
dc.contributor.authorTan, FBen_NZ
dc.date.accessioned2016-02-04T03:40:29Z
dc.date.available2016-02-04T03:40:29Z
dc.date.copyright2015-06-01en_NZ
dc.date.issued2015-06-01en_NZ
dc.description.abstractThis study empirically examines the role of consumer trust and its antecedents in determining consumers’ intention to adopt mobile payment. This research proposes that consumers’ willingness to adopt mobile payment depends on their assessment of the trustworthiness of mobile service provider and vendor, their assessment of the functional reliability of mobile payment systems as well as their general disposition to trust and their cultural background, in particular, uncertainty avoidance. Data were gathered from 302 participants in Auckland, New Zealand. Results show that all five sets of trust antecedents influence the development of trust and trust is an important predictor of intention to adopt mobile payment. Both theoretical and practical implications are discussed.
dc.identifier.citationJournal of Computer Information Systems, vol.55(4), pp.1 - 10en_NZ
dc.identifier.doi10.1080/08874417.2015.11645781
dc.identifier.issn0887-4417en_NZ
dc.identifier.urihttp://hdl.handle.net/10292/9479
dc.publisherTaylor & Francis
dc.rightsCopyright © 2015 Taylor & Francis. This is a preprint of an article whose final and definitive form has been published in the Journal of Computer Information Systems and is available online at: www.tandfonline.com with the open URL of your article (see Publisher’s Version).
dc.rights.accessrightsOpenAccessen_NZ
dc.subjectAdoption; Culture – uncertainty avoidance; Mobile payment; Trust
dc.titleAntecedents of consumer trust in mobile payment adoptionen_NZ
dc.typeJournal Article
pubs.elements-id175364
pubs.organisational-data/AUT
pubs.organisational-data/AUT/Business & Law
pubs.organisational-data/AUT/Business & Law/Business Information System
pubs.organisational-data/AUT/Business & Law/Business Information System/BIS PBRF 2012
pubs.organisational-data/AUT/Business & Law/NZWRI - NZ Work Research Institute
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