‘Sorry, I don’t understand that’ – The Trouble With Chatbots and How To Use Them Better

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dc.contributor.authorWaizenegger, Lena
dc.contributor.authorTechatassanasoontorn, Angsana
dc.date.accessioned2023-03-24T02:08:18Z
dc.date.available2023-03-24T02:08:18Z
dc.date.copyright2021-12-14
dc.identifier.citationThe Conversation, December 14, 2021. Retrieved from: https://theconversation.com/sorry-i-dont-understand-that-the-trouble-with-chatbots-and-how-to-use-them-better-171665
dc.identifier.urihttps://hdl.handle.net/10292/16027
dc.publisherThe Conversation
dc.relation.urihttps://theconversation.com/sorry-i-dont-understand-that-the-trouble-with-chatbots-and-how-to-use-them-better-171665
dc.rights.accessrightsOpenAccess
dc.rights.urihttp://creativecommons.org/licenses/by-nd/4.0/
dc.subjectArtificial intelligence (AI); Customer service; Chatbots; Customer behaviour; New Zealand stories
dc.title‘Sorry, I don’t understand that’ – The Trouble With Chatbots and How To Use Them Better
dc.typeOther Form of Assessable Output
pubs.elements-id496755
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