‘Sorry, I don’t understand that’ – The Trouble With Chatbots and How To Use Them Better
Loading...
Files
Size: 1.36 MB, File format: Adobe PDF
Date
Authors
Waizenegger, Lena
Techatassanasoontorn, Angsana
Supervisor
Item type
Degree name
Journal Title
Journal ISSN
Volume Title
Publisher
The Conversation
Description
Keywords
Artificial intelligence (AI); Customer service; Chatbots; Customer behaviour; New Zealand stories
Source
The Conversation, December 14, 2021. Retrieved from: https://theconversation.com/sorry-i-dont-understand-that-the-trouble-with-chatbots-and-how-to-use-them-better-171665