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Digital Nudging in Information Systems: A Systematic Review of Mechanisms, Applications and Effects

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Authors

Ekandjo, Talitakuum

Chikomba, Alfred

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Association for Information Systems

Abstract

Digital nudging refers to the use of interface design elements to influence users’ decisions and behaviors in digital environments without restricting their freedom of choice. Although digital nudging has attracted growing attention in information systems (IS) research, quantitative empirical evidence remains fragmented across theories, application domains, nudge mechanisms, and outcome measures. This study systematically reviews 66 quantitative empirical studies on digital nudging published in IS outlets between 2016 and 2025. The findings indicate that literature is dominated by online experiments, low- and moderate-stakes decision contexts, crowd-worker and student samples, and behavioral trace data, with sustainability and e-commerce emerging as the most common application domains. The review further reveals that decision information and decision structure nudges have received the greatest research attention, whereas decision assistance nudges remain underexamined, particularly as standalone interventions. Based on these findings, the review identifies six research avenues to support the continued development of digital nudging research.

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4609 Information systems, 0806 Information Systems, 0807 Library and Information Studies, 2001 Communication and Media Studies, 3503 Business systems in context, Digital Nudging, Nudge, Nudge Theory, Information Systems, Literature Review, Quantitative Research

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Communications of the Association for Information Systems, ISSN: 1529-3181 (Print); 1529-3181 (Online), Association for Information Systems, 59(1).

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This is the author's accepted manuscript of an article published in Communications of the Association for Information Systems, published by AIS. The final, published version will be available at (see Publisher's version).

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