Exploring the influence of trust on mobile payment adoption

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aut.conference.typePaper Published in Proceedings
aut.researcherTan, Felix Beng-Kwee
dc.contributor.authorXin, H
dc.contributor.authorTechatassanasoontorn, AA
dc.contributor.authorTan, F. B.
dc.date.accessioned2013-06-16T04:15:05Z
dc.date.available2013-06-16T04:15:05Z
dc.date.copyright2013-06-18
dc.date.issued2013-06-18
dc.description.abstractThe objective of this study is to explore antecedents of trust and the influence of trust on intention to use mobile payments. The research examines three dimensions of trust antecedents including trust perceptions of the mobile service provider, the mobile payment vendor and mobile technology. The results are based on a survey sample of 302 participants. PLS-SEM is employed in the data analysis. Results reveal that trust is a crucial factor of consumer’s intention to adopt mobile payment. Results highlight that characteristics of the mobile service provider, mobile payment vendor and mobile technology influence the development of trust on mobile payment. In particular, consumer’s perceptions of structural assurance and environmental risks of mobile technology have strong influence on mobile payment trust. Results also highlight that consumers’ perceived reputation of the mobile service provider and mobile payment vendor positively relate to mobile payment trust.
dc.identifier.citation2013 Pacific Asia Conference on Information Systems , Jeju Island, S. Korea, 2013-06-18to 2013-06-22, published in: PACIS 2013 Proceedings
dc.identifier.urihttps://hdl.handle.net/10292/5475
dc.publisherAssociation for Information Systems (AIS)
dc.relation.urihttp://aisel.aisnet.org/pacis2013/143
dc.rightsAuthors retain the right to place his/her pre-publication version of the work on a personal website or institutional repository. This article may not exactly replicate the final version published. It is not the copy of record. An electronic version of this article can be found online at: (Please see Publisher’s Version).
dc.rights.accessrightsOpenAccess
dc.subjectMobile payment
dc.subjectMobile technology
dc.subjectStructural assurance
dc.subjectTrust
dc.titleExploring the influence of trust on mobile payment adoption
dc.typeConference Contribution
pubs.elements-id149563
pubs.organisational-data/AUT
pubs.organisational-data/AUT/Business & Law
pubs.organisational-data/AUT/Business & Law/Business Information System
pubs.organisational-data/AUT/Business & Law/Business Information System/BIS PBRF 2012
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