How Managers Make Sense of Human Resource Management’s Role in Building Trust: Enacting Espoused Human Resource Management in Indian Gas and Petrol Public Sector Organisations

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aut.relation.journalNew Zealand Journal of Employment Relationsen_NZ
aut.researcherAnderson, Danae
dc.contributor.authorKapoor, SJen_NZ
dc.contributor.authorHo, Men_NZ
dc.contributor.authorAnderson, Den_NZ
dc.date.accessioned2022-09-30T02:04:01Z
dc.date.available2022-09-30T02:04:01Z
dc.date.copyright2022-09-25en_NZ
dc.date.issued2022-09-25en_NZ
dc.description.abstractThe desire to mobilise effective strategic human resource management in India’s new public management domain has seen the role of organisational trust receive greater scholarly and practical scrutiny. This study explores managers’ perception of HRM’s role in building organisational trust in five public sector organisations in India using exploratory multiple case studies. In implementing HRM, the findings suggest that managers are cognisant of specific human resource practices that can be socially adapted to enhance their effectiveness. Implications from the study’s emergent process model of human resource management and trust highlight the cross-level influences that affect India’s public sector organisations’ outcomes.
dc.identifier.citationNew Zealand Journal of Employment Relations, 47(1).
dc.identifier.issn0110-0637en_NZ
dc.identifier.urihttps://hdl.handle.net/10292/15490
dc.publisherER Publishing Ltd, Auckland
dc.relation.urihttps://ojs.aut.ac.nz/nzjer/index
dc.rightsCopyright (c) NZJER. Creative Commons License. This work is licensed under a Creative Commons Attribution 4.0 International License.
dc.rights.accessrightsOpenAccessen_NZ
dc.subjectIndia; Organisational trust; Public sector organisations; Strategic human resource management; Human resource management; Multiple case studies
dc.titleHow Managers Make Sense of Human Resource Management’s Role in Building Trust: Enacting Espoused Human Resource Management in Indian Gas and Petrol Public Sector Organisationsen_NZ
dc.typeJournal Article
pubs.elements-id479459
pubs.organisational-data/AUT
pubs.organisational-data/AUT/Faculty of Business, Economics and Law
pubs.organisational-data/AUT/Faculty of Business, Economics and Law/School of Business
pubs.organisational-data/AUT/Faculty of Business, Economics and Law/School of Business/Management Department
pubs.organisational-data/AUT/PBRF
pubs.organisational-data/AUT/PBRF/PBRF Business Economics and Law
pubs.organisational-data/AUT/zBusiness School Accreditation
pubs.organisational-data/AUT/zBusiness School Accreditation/2020
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