Green Hospital Design: Integrating Quality Function Deployment and End-user Demands
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Abstract
There is a rapidly growing awareness amongst the public of facilities where the design that incorporate green construction. This paper aims to study the quality function deployment (QFD) concept and technique when implemented in the green construction industry with a particular focus on supporting green hospital design by identifying the factors (concerns) that affect the design. This research also develops QFD tools for green hospital designs known as house of quality green design (HOQGD). Data were collected through a questionnaire survey among public and private hospital end-users in Klang Valley, Malaysia. Findings revealed that end-users perceived “safety mechanism during emergency” as the utmost importance and satisfaction. The other demanded qualities were at an average degree of satisfaction; however, the degree of importance for some demanded qualities were “maximize natural light”, “natural ventilation”, “materials free from toxic”, “building orientation”, “healing environment”, “atmospheric condition”, “install water efficiency equipment”, “strategic landscape”, and “use of environment-friendly materials”. Accordingly, these were prioritized and incorporated in the developed HOQGD to inform green hospital design for both public and private facilities, especially in tropical regions. Keywords: