Individual Values and Motivational Complexities In Mobile Shopping Consumption

aut.relation.conferenceANZMAC 2016 Conferenceen_NZ
aut.researcherYap, Crystal
dc.contributor.authorPark, Hen_NZ
dc.contributor.authorYap, SFen_NZ
dc.date.accessioned2018-11-27T03:07:37Z
dc.date.available2018-11-27T03:07:37Z
dc.date.copyright2016en_NZ
dc.date.issued2016en_NZ
dc.description.abstractWith the expansion of mobile shopping (m- shopping) consumption, there is an increased need to understand the variety of consumer motives for consumer engagement in such behaviour. For the rapidly growing area of m-shopping, this study explores consumers’ desired consumption outcomes and personal values that drive m-shopping preferences. Analysis of data obtained through a hard laddering approach (n = 300 m-shopping consumers) reveals new dominant perceptual patterns that draws new consumer typologies relating not only to social values, but also more individual motives of value for personal image and social recognition. Further analysis shows that consumers have to compromise and balance between their conflicting personal values. The study augments previous literature in personal values research and m-shopping motivational research, as researchers can better understand how specific attributes of m-shopping relate to more emotional and symbolic aspects and link back to more private personal values. The study contributes towards a deeper understanding of m-shopper behaviour.
dc.identifier.citationIn Proceedings of the 2016 ANZMAC, Marketing in a Post-Disciplinary Era, University of Canterbury, Christchurch, New Zealand, 5-7 December, pp. 146-152.
dc.identifier.urihttps://hdl.handle.net/10292/12084
dc.publisherAustralian and New Zealand Marketing Academy (ANZMAC)
dc.relation.urihttp://pandora.nla.gov.au/pan/25410/20180918-0906/ANZMAC%20proceedings%202016.pdf
dc.rightsThe content and any opinions expressed represent the views of the authors only. Apart from fair dealing for the purpose of private study, research, criticism or review as permitted under the Copyright Act, no part may be reproduced without prior written permission from the Publisher.
dc.rights.accessrightsOpenAccessen_NZ
dc.subjectPersonal value; Mobile shopping; Motivation; Hard laddering; Means-end theory
dc.titleIndividual Values and Motivational Complexities In Mobile Shopping Consumptionen_NZ
dc.typeConference Contribution
pubs.elements-id210871
pubs.organisational-data/AUT
pubs.organisational-data/AUT/Business & Law
pubs.organisational-data/AUT/Business & Law/Marketing
pubs.organisational-data/AUT/Faculty of Business, Economics and Law
pubs.organisational-data/AUT/Faculty of Business, Economics and Law/Marketing, Advertising, Retailing & Sales
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