Investigating the Mediating Impact of Supplier Quality Integration in Pharmaceutical Supply Chains
Date
Authors
Alkalha, Ziad
Dehe, Benjamin
Reid, Iain
Al-Zu'bi, Zu'bi MF
Supervisor
Item type
Journal Article
Degree name
Journal Title
Journal ISSN
Volume Title
Publisher
Emerald
Abstract
Purpose: The study aims to investigate the mediating impact of supplier quality integration on the operational performance of the pharmaceutical supply chain (PSCs) by comparing mature and evolving PSCs. Design/methodology/approach: The study adopted a quantitative method where data were gathered through a survey instrument to identify the differentiators of dynamic capabilities and establish the extent of quality integration in PSCs. Thus, 310 questionnaires were collected from mature and evolving PSCs, where the PROCESS technique was used to analyse the data. Findings: The results demonstrate the significant paths that enable companies to create, extend and modify the resources to develop their dynamic capabilities. The results reveal significant differences in internal and supplier quality implementation and their impact on operational performance between mature and evolving PSCs. Originality/value: To the best of our knowledge, this is the first study to examine dynamic capabilities aspects of the pharmaceutical supply chain quality integration in mature and evolving PSCs, which extends the body of knowledge and makes a practical contribution.Description
Keywords
3509 Transportation, Logistics and Supply Chains, 35 Commerce, Management, Tourism and Services, Generic health relevance, 0102 Applied Mathematics, 1503 Business and Management, Business & Management, 3507 Strategy, management and organisational behaviour
Source
International Journal of Quality and Reliability Management, ISSN: 0265-671X (Print); 1758-6682 (Online), Emerald, 42(6), 1596-1624. doi: 10.1108/IJQRM-04-2023-0135
Publisher's version
Rights statement
This is the Author's Accepted Manuscript of an article published in the International Journal of Quality and Reliability Management © Emerald Publishing Limited. The published version is available at DOI: 10.1108/IJQRM-04-2023-0135