Ignorantics: The Theory, Research, and Practice of Ignorance in Organizational Survival and Prosperity

Abstract

This study responds to the call by some scholars to establish a framework for ignorance. It challenges the myth that ignorance is all bad and an utterly undesirable state in organizations and proposes a new framework for the application of ignorance analytics in organizations. It includes a taxonomy of deliberate and unconscious ignorance in decision-making and judgment as well as the drivers of personal and corporate deliberate ignorance and their behavioral implications. Ignorance plays a substantial role in competency development, scientific progress, innovation, and organizational strategic advantage. The proposed framework can help developers of talent, including management trainers, educators, and HR practitioners, to recognize the drivers of willful ignorance and help managers design effective interventions to move employees from unconscious incompetence to mastery. This paper suggests an agenda and identifies opportunities for future research.