Emotions experienced through organisational events: an exploratory framework of perceived justice and outcomes
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Smollan, R. K.
Matheny, J.
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Working Paper
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AUT Faculty of Business
Abstract
Organisational events trigger a range of emotional experiences for employees. This paper provides a two-by-two matrix that places an inclusive set of emotions in a grid of perceived outcomes and perceived justice. In so doing, it highlights emotional intelligence as an important course of further study regarding organisational change events. Specifically, it provides a series of propositions about the likely emotions arising from the combination of perceived outcomes and justice and the individual differences in these responses to organisational change events.Description
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2003 © - Copyright of the Author(s)