Sociomateriality Implications of Software As a Service Adoption on IT-workers’ Roles and Changes in Organizational Routines of IT Systems Support

aut.publication.placeBerlin Heidelbergen_NZ
dc.contributor.authorMbuba, Fen_NZ
dc.contributor.authorWang, YYCen_NZ
dc.contributor.authorOlesen, Ken_NZ
dc.date.accessioned2015-10-09T00:26:16Z
dc.date.available2015-10-09T00:26:16Z
dc.date.copyright2015-09-01en_NZ
dc.date.issued2015-09-01en_NZ
dc.description.abstractThis paper aims to deepen our understanding on how sociomateriality practices influence IT workers’ roles and skill set requirements and changes to the organizational routines of IT systems support, when an organization migrates an on-premise IT system to a software as a service (SaaS) model. This conceptual paper is part of an ongoing study investigating organizations that migrated on-premise IT email systems to SaaS business models, such as Google Apps for Education (GAE) and Microsoft Office 365 systems, in New Zealand tertiary institutions. We present initial findings from interpretive case studies. The findings are, firstly, technological artifacts are entangled in sociomaterial practices, which change the way humans respond to the performative aspects of the organizational routines. Human and material agencies are interwoven in ways that reinforce or change existing routines. Secondly, materiality, virtual realm and spirit of the technology provide elementary levels at which human and material agencies entangle. Lastly, the elementary levels at which human and material entangle depends on the capabilities or skills set of an individual.
dc.identifier.citationMultidisciplinary Social Networks Research. MISNC 2015. Communications in Computer and Information Science, vol 540.
dc.identifier.doi10.1007/978-3-662-48319-0_20en_NZ
dc.identifier.isbn978-3-662-48318-3en_NZ
dc.identifier.urihttps://hdl.handle.net/10292/9097
dc.publisherSpringer Berlin Heidelbergen_NZ
dc.relation.urihttp://dx.doi.org/10.1007/978-3-662-48319-0_20
dc.rightsAn author may self-archive an author-created version of his/her article on his/her own website and or in his/her institutional repository. He/she may also deposit this version on his/her funder’s or funder’s designated repository at the funder’s request or as a result of a legal obligation, provided it is not made publicly available until 12 months after official publication. He/ she may not use the publisher's PDF version, which is posted on www.springerlink.com, for the purpose of self-archiving or deposit. Furthermore, the author may only post his/her version provided acknowledgement is given to the original source of publication and a link is inserted to the published article on Springer's website. The link must be accompanied by the following text: "The final publication is available at www.springerlink.com”. (Please also see Publisher’s Version and Citation).
dc.rights.accessrightsOpenAccessen_NZ
dc.subjectCloud computing; Sociomateriality; IT workers; Materiality; Organizational change; Organizational routines; On-premise IT system; Software as a service (SaaS)
dc.titleSociomateriality Implications of Software As a Service Adoption on IT-workers’ Roles and Changes in Organizational Routines of IT Systems Supporten_NZ
dc.typeConference paper
pubs.elements-id191337
pubs.organisational-data/AUT
pubs.organisational-data/AUT/Library
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