The Downside of Digital Transformation: Why Organisations Must Allow for Those Who Can’t or Won’t Move Online
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Techatassanasoontorn, Angsana
Diaz Andrade, Antonio
Doolin, Bill
Singh, Harminder
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The Conversation
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Digital divide, Customers, New Zealand stories, Social inclusion, digital services, Digitalisation
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The Conversation, July 18, 2022. Retrieved from: https://theconversation.com/the-downside-of-digital-transformation-why-organisations-must-allow-for-those-who-cant-or-wont-move-online-186905
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Except where otherwise noted, this item's license is described as Creative Commons Attribution-NoDerivs 4.0