The IT Project Manager: Benefits of a Technical Skill Set

Abstract

Internationally recognized frameworks and accreditations define the core competencies required of IT project managers. Among these, technical skills are often cited as important, particularly in IT-focused projects. However, the specific technical competencies required, and the extent to which project managers should possess them, remain unclear. The literature on this topic is limited, though existing studies indicate that technical proficiency contributes to project success in technical domains. To explore this gap, this study employed semi-structured interviews with IT project managers and key project participants to examine perceptions of the importance of technical skills. Findings reveal a clear divide: participants with technical education emphasized the necessity of technical expertise, whereas those without technical qualifications highlighted communication, motivation, and attitude as most critical. The study contributes new insights into the strategic value that technical capability adds to IT project management effectiveness.