Why some accounting innovations fail? A case study of a New Zealand public tertiary education institution

aut.researcherNarayan, Anil
dc.contributor.authorNarayan, Aen_NZ
dc.date.accessioned2015-09-14T04:09:03Z
dc.date.available2015-09-14T04:09:03Z
dc.date.copyright2015-07-08en_NZ
dc.date.issued2015-07-08en_NZ
dc.description.abstractThis paper examines why activity-based costing (ABC) and the balanced scorecard, two most significant accounting innovations in recent years, failed to be successfully implemented in a large tertiary education institution in New Zealand. The findings demonstrate that the implementation of both systems presented significant challenges. ABC failed because it was perceived to offer a low relative advantage, was highly complex, its implementation was not trialled, the benefits were not visible, and there was lack of communication, inadequate training and no change agent facilitating adoption. The balanced scorecard failed because the institution was caught in a performance evaluation trap with bureaucratic compliance to government requirements preventing any real improvements, adoption was symbolic to give legitimacy but suffered from a lack of rationale or logic, and there was no real observable influence on performance improvements. The politically imposed measures with an emphasis on financial performance forced the institution to play the numbers game rather than deliver ‘real’ performance.
dc.identifier.citationInterdisciplinary Perspectives on Accounting (IPA 2015) held at Stockholm Business School, Sweden, Stockholm, Sweden, 2015-07-08 to 2015-09-10en_NZ
dc.identifier.urihttps://hdl.handle.net/10292/9053
dc.publisherStockholm Business School, Stockholm University
dc.relation.urihttps://fs30.formsite.com/IPA20151/files/f-0-24-2044584_VcANpukj_Why_some_accounting_innovations_fail_a_case_study.pdf
dc.rightsAuthors retain the right to place his/her publication version of the work on a personal website or institutional repository for non commercial purposes. The definitive version was published in (see Citation). The original publication is available at (see Publisher’s Version).
dc.rights.accessrightsOpenAccessen_NZ
dc.subjectAccounting innovation; Activity-based costing; Balanced scorecard; Public sector; Tertiary institutions
dc.titleWhy some accounting innovations fail? A case study of a New Zealand public tertiary education institutionen_NZ
dc.typeConference Contribution
pubs.elements-id189950
pubs.organisational-data/AUT
pubs.organisational-data/AUT/Business & Law
pubs.organisational-data/AUT/Business & Law/Accounting
pubs.organisational-data/AUT/Business & Law/Accounting/Accounting PBRF 2012
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