Service Sector Employee Insights Into the Future of Work and Technological Disruption

aut.relation.endpage36
aut.relation.issue1en_NZ
aut.relation.journalNew Zealand Journal of Employment Relationsen_NZ
aut.relation.pages16
aut.relation.startpage21
aut.relation.volume44en_NZ
aut.researcherHaar, Jarrod
dc.contributor.authorHaar, Jen_NZ
dc.contributor.authorBrougham, Den_NZ
dc.contributor.authorTootell, Ben_NZ
dc.date.accessioned2019-08-27T02:31:00Z
dc.date.available2019-08-27T02:31:00Z
dc.date.copyright2019-06-26en_NZ
dc.date.issued2019-06-26en_NZ
dc.description.abstractRecently there has been significant attention given to the fourth industrial revolution and its impact on employment. The present study aims to provide employee insights into their perceptions of the future of work, specifically around their job and career. These insights are important, as the respondents show how they plan to adapt (or more importantly, not plan or not adapt) to new jobs and careers in a rapidly changing world. Based on insights from 60 employees, which were collected online, the key findings suggest that people in the same line of work have varying degrees of knowledge and opinions about automation and how it may impact on their jobs. In addition, many employees are generally optimistic about the future of work and their long-term careers, with them acknowledging potential job changes around automation, but with a strong belief their type of work will remain. These are important findings when we consider how people plan their careers in the face of automation.
dc.identifier.citationNew Zealand Journal of Employment Relations, 44(1): 21-36
dc.identifier.issn0110-0637en_NZ
dc.identifier.urihttps://hdl.handle.net/10292/12772
dc.publisherER Publishing Ltd.
dc.relation.urihttps://www.nzjournal.org/index.htm
dc.rightsThe copyright of published articles is held by ER Publishing Ltd. No limitation will be placed on the personal freedom of the author to copy, or to use in subsequent work, material contained in the paper.
dc.rights.accessrightsOpenAccessen_NZ
dc.subjectFuture of Work; Career Planning; Robotics; Artificial-Intelligence; Technology
dc.titleService Sector Employee Insights Into the Future of Work and Technological Disruptionen_NZ
dc.typeJournal Article
pubs.elements-id363185
pubs.organisational-data/AUT
pubs.organisational-data/AUT/Faculty of Business, Economics and Law
pubs.organisational-data/AUT/Faculty of Business, Economics and Law/Management
pubs.organisational-data/AUT/Faculty of Business, Economics and Law/NZ Work Research Institute
pubs.organisational-data/AUT/PBRF
pubs.organisational-data/AUT/PBRF Reviewers
pubs.organisational-data/AUT/PBRF Reviewers/PBRF Reviewers - Business Economics and Law
pubs.organisational-data/AUT/PBRF Reviewers/PBRF Reviewers - Business Economics and Law/Marketing, Advertising, Retailing and Sales Department - PBRF Reviewers
pubs.organisational-data/AUT/PBRF/PBRF Business Economics and Law
pubs.organisational-data/AUT/PBRF/PBRF Business Economics and Law/Faculty Review Team PBRF 2018
pubs.organisational-data/AUT/PBRF/PBRF Business Economics and Law/Management Department PBRF 2018
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