Assessing Construction Companies’ Commitment to Employees’ Mental Well-being: A Content Analysis of Website Disclosures

Abstract

Mental health risks in the construction sector are significant, yet there is limited evidence on how organizations publicly communicate their commitment to employees’ psychological well-being. This study assesses how New Zealand construction organizations communicate this commitment through website disclosures, recognizing that such disclosures reflect organizational communication rather than direct evidence of workplace practice. A quantitative content analysis was conducted on the websites of 135 New Zealand construction organizations. Website content was evaluated using a structured coding and scoring rubric based on a four-dimensional framework comprising accessibility, level of disclosure, content, and quality of information. Descriptive statistics and the Kruskal-Wallis test were used to analyze differences across organization types. Statistically significant differences were found in accessibility (p = 0.019) and level of disclosure (p = 0.041), whereas content and quality showed no significant differences (p > 0.05). Although many organizations made mental health information accessible, few provided comprehensive, high-quality disclosures. Consultants consistently outperformed contractors, while most organizations offered only generic references to well-being. The findings demonstrate that digital visibility does not necessarily indicate substantive organizational commitment. The study provides a structured evaluation framework to support organizational benchmarking, policy development, and improved communication of employees’ mental well-being.