Investigating the formation of service supply chains

aut.relation.endpage23
aut.relation.issue1-2
aut.relation.startpage5
aut.relation.volume35
aut.researcherWood, Lincoln
dc.contributor.authorBreidbach, CF
dc.contributor.authorReefke, H
dc.contributor.authorWood, LC
dc.date.accessioned2015-01-20T20:58:20Z
dc.date.available2015-01-20T20:58:20Z
dc.date.copyright2015-01-01
dc.date.issued2015-01-01
dc.description.abstractExisting research on service supply chains assumes the existence of an established and mature chain. Empirical or conceptual insights into service supply chain formation are therefore limited. The initial formation of a service supply chain, however, is suspected to determine its future performance. It is therefore of significant academic and managerial value to understand how and why service supply chains are formed, and how this process is coordinated. Drawing on an exploratory case study set in the management consulting industry, the inductive theory-building process underlying this study culminates in propositions and a conceptual model that provides a distinct understanding of service supply chain formation and the coordination mechanisms utilized within each stage. This study contributes to the service science, service supply chains, and service sourcing literatures, outlines managerial implications, and proposes future research directions.
dc.identifier.citationThe Service Industries Journal, vol.35(1-2), pp.5 - 23
dc.identifier.doi10.1080/02642069.2014.979404
dc.identifier.issn0264-2069
dc.identifier.issn1743-9507
dc.identifier.urihttps://hdl.handle.net/10292/8326
dc.publisherTaylor & Francis
dc.relation.urihttp://dx.doi.org/10.1080/02642069.2014.979404
dc.rightsCopyright © 2015 Taylor & Francis. Authors retain the right to place his/her pre-publication version of the work on a personal website or institutional repository as an electronic file for personal or professional use, but not for commercial sale or for any systematic external distribution by a third. This is an electronic version of an article published in (see Citation). The Service Industries Journal is available online at: www.tandfonline.com with the open URL of your article (see Publisher’s Version).
dc.rights.accessrightsOpenAccess
dc.subjectConsulting
dc.subjectCoordination
dc.subjectFormation
dc.subjectServices
dc.subjectSupply chain
dc.titleInvestigating the formation of service supply chains
dc.typeJournal Article
pubs.elements-id159684
pubs.organisational-data/AUT
pubs.organisational-data/AUT/Business & Law
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