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Allied Health Activity: The Challenges of Legitimising and Prioritising Meaningful Work

Authors

McNicholl, Seamus G
Reid, Duncan
Bright, Felicity

Supervisor

Item type

Journal Article

Degree name

Journal Title

Journal ISSN

Volume Title

Publisher

Physiotherapy New Zealand

Abstract

With growing service demand and constrained budgets, allied health services across New Zealand hospitals are focused on prioritising high-impact and high-value care. To inform understandings of what constitutes “high-value care”, this study aimed to identify what allied health service activities are valued in a New Zealand District Health Board (DHB) setting. Semi-structured interviews were used to explore the perceptions of patients (n = 2), allied health staff (n = 4), and managers (n = 3) within one DHB as an exemplar. Following transcription, the data were analysed using conventional content analysis. There were differing perspectives between each participant group on high-value allied health care. Important allied health workplace activities were grouped into three categories: building relationships, providing meaningful allied health care, and backstage workplace activity. This research reveals the differences in perspective between what patients value and what organisations value. This tension may mean that allied health professionals struggle to prioritise and legitimise those aspects of care that matter most to patients.

Description

Keywords

1103 Clinical Sciences, 4201 Allied health and rehabilitation science, Allied Health, High-value Activity, Meaningful Work, Prioritisation, Workplace Activity

Source

New Zealand Journal of Physiotherapy, ISSN: 0303-7193 (Print); 2230-4886 (Online), Physiotherapy New Zealand, 54(1), 8-18. doi: 10.15619/nzjp.v54i1.499

Rights statement

The New Zealand Journal of Physiotherapy is registered on Scopus, and since 2012, has offered Open Access publication of all content. Present and future journal articles are freely accessible as well as past journals that have been published from 2012 onwards. There are no author fees for publication.