Organizational knowledge management framework: the COMFENALCO case

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aut.conference.typeOral Presentation - Paper Presentation
aut.researcherGutierrez, Jairo
dc.contributor.authorCastellon, Y
dc.contributor.authorGutierrez, J
dc.date.accessioned2013-12-17T20:08:17Z
dc.date.accessioned2013-12-20T00:24:25Z
dc.date.accessioned2014-01-05T21:36:38Z
dc.date.available2013-12-17T20:08:17Z
dc.date.available2013-12-20T00:24:25Z
dc.date.available2014-01-05T21:36:38Z
dc.date.copyright2013-12-04
dc.date.issued2013-12-04
dc.description.abstractModern organizations generate a great amount of information that stays dispersed throughout the different operating units. This makes it difficult for management to identify useful relationships among the disparate pieces of information. In an attempt to address that issue organizations implement document management systems that only resolve half of the problem: the half that deals with structuring and organizing the information linked to projects and processes carried out in the organization so that it is available and can be consulted. However, that solution does not address the issue of capturing all the information associated with the experience, tacit and explicit, associated with the processes and the people who participated in those activities and the information thus produced. The goal is that in the future users in the organization could query the knowledge management system and find out the history of the projects and processes carried out, the relationship between the different parts of the process, the role and responsibilities of the different participants and in general the lessons learned. With that in mind this paper presents a framework which serves as a guide for successful implementation of an organizational knowledge management system based on a case study of a large regional public organization in the state of Bolívar, Colombia.
dc.identifier.citation24th Australasian Conference on Information Systems held at RMIT University, Melbourne, 2013-12-04 to 2013-12-06
dc.identifier.urihttps://hdl.handle.net/10292/6360
dc.relation.replaceshttp://hdl.handle.net/10292/6291
dc.relation.replaces10292/6291
dc.relation.replaceshttp://hdl.handle.net/10292/6332
dc.relation.replaces10292/6332
dc.relation.urihttp://mo.bf.rmit.edu.au/acis2013/97.pdf
dc.rightsCopyright © 2013 Association for Information Systems (AIS) http://aisel.aisnet.org. All rights reserved. NOTICE: this is the author’s version of a work that was accepted for publication. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in (see Citation). The original publication is available at (see Publisher's Version).
dc.rights.accessrightsOpenAccess
dc.subjectKnowledge management
dc.subjectInformation systems
dc.subjectKnowledge acquisition
dc.subjectOrganizational knowledge
dc.titleOrganizational knowledge management framework: the COMFENALCO case
dc.typeConference Contribution
pubs.elements-id159607
pubs.organisational-data/AUT
pubs.organisational-data/AUT/Design & Creative Technologies
pubs.organisational-data/AUT/Design & Creative Technologies/School of Computing & Mathematical Science
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