Onshore to near-shore outsourcing transitions: unpacking tensions

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aut.relation.endpage6
aut.relation.startpage1
aut.researcherClear, Anthony
dc.contributor.authorClear, AGen_NZ
dc.contributor.authorRaza, Ben_NZ
dc.contributor.authorClear, Ten_NZ
dc.contributor.authorMacDonell, SGen_NZ
dc.contributor.editorNordio, Men_NZ
dc.contributor.editorAl-Ani, Ben_NZ
dc.date.accessioned2016-01-28T03:25:59Z
dc.date.available2016-01-28T03:25:59Z
dc.date.copyright2015-07-13en_NZ
dc.date.issued2015-07-13en_NZ
dc.description.abstractThis study is directed towards highlighting tensions of incoming and outgoing vendors during outsourcing in a near-shore context. Incoming-and-outgoing of vendors generate a complex form of relationship in which the participating organizations cooperate and compete simultaneously. It is of great importance to develop knowledge about this kind of relationship typically in the current GSE-related multi-sourcing environment. We carried out a longitudinal case study and utilized data from the 'Novo pay' project, which is available in the public domain. This project involved an outgoing New Zealand based vendor and incoming Australian based vendor. The results show that the demand for the same human resources, dependency upon cooperation and collaboration between vendors, reliance on each other system's configurations and utilizing similar strategies by the client, which worked for the previous vendor, generated a set of tensions which needed to be continuously managed throughout the project.
dc.identifier.citationIEEE 10th International Conference on Global Software Engineering Workshops held at University of Castilla La Mancha, Ciudad Real, 2015-07-13 to 2015-07-16, published in: Proceedings 2015 IEEE 10th International Conference on Global Software Engineering Workshops, pp.1 - 6en_NZ
dc.identifier.doi10.1109/ICGSEW.2015.11
dc.identifier.isbn978-1-4799-9874-6en_NZ
dc.identifier.urihttps://hdl.handle.net/10292/9442
dc.publisherIEEEen_NZ
dc.rightsCopyright © 2015 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.
dc.rights.accessrightsOpenAccessen_NZ
dc.subjectVendor transition; Vendor switching; Offshoring projects; Novopay
dc.titleOnshore to near-shore outsourcing transitions: unpacking tensionsen_NZ
dc.typeConference Contribution
pubs.elements-id187834
pubs.organisational-data/AUT
pubs.organisational-data/AUT/Design & Creative Technologies
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