Emotional labour in the hospitality industry: A case study in an international Auckland hotel
| aut.embargo | No | en_NZ |
| dc.contributor.advisor | Roberts, Elizabeth | |
| dc.contributor.author | Su, Fen | |
| dc.date.accessioned | 2018-03-14T02:16:46Z | |
| dc.date.available | 2018-03-14T02:16:46Z | |
| dc.date.copyright | 2005 | |
| dc.date.issued | 2005 | |
| dc.identifier.uri | https://hdl.handle.net/10292/11451 | |
| dc.language.iso | en | en_NZ |
| dc.publisher | Auckland University of Technology | |
| dc.rights.accessrights | OpenAccess | |
| dc.subject | Hotels -- Personnel management | en_NZ |
| dc.subject | Hotels -- Personnel management -- New Zealand -- Auckland -- Case studies | en_NZ |
| dc.subject | Hotels -- Employees -- Job stress | en_NZ |
| dc.subject | Hotels -- Employees -- Job stress -- New Zealand -- Auckland -- Case studies | en_NZ |
| dc.subject | Hotels -- Customer services | en_NZ |
| dc.subject | Hotels -- Customer services -- New Zealand -- Auckland -- Case studies | en_NZ |
| dc.subject | Social interaction | en_NZ |
| dc.subject | Interpersonal relations | en_NZ |
| dc.title | Emotional labour in the hospitality industry: A case study in an international Auckland hotel | en_NZ |
| dc.type | Dissertation | en_NZ |
| thesis.degree.grantor | Auckland University of Technology | |
| thesis.degree.name | Master in International Hospitality Management | en_NZ |