Understanding an Enterprise Architect’s Business Capability Modelling Practice Through the Lens of Actor-Network Theory
Date
Authors
Pham, Ngan
Supervisor
Techatassanasoontorn, Angsana
Item type
Dissertation
Degree name
Master of Business
Journal Title
Journal ISSN
Volume Title
Publisher
Auckland University of Technology
Abstract
Drawing on actor-network theory, its four moments of translation, and the concept of epistemic objects, this study obtains an in-depth understanding of the actual practice of business capability modelling of an enterprise architect at a Crown Entity in New Zealand. The data were extracted from a series of qualitative interviews and document analysis to explain how different actors were involved and how their interests evolved in the four moments of translation: problematisation, enrolment, interessement and mobilisation of allies. The results of this study highlight the active role of artefacts in the practice and the socio-political nature of enterprise architecture practice.Description
Keywords
Business capability modelling, Business capability model, Business capabilities, Enterprise architecture, Enterprise architect, Actor-network theory, ANT, Translation process, Epistemic objects, COVID-19