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Scrum Master Competencies: A Content Analysis of Job Postings

Authors

Mehta, Nitin
Tan, Felix B

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Conference Contribution

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Publisher

Elsevier

Abstract

This study explores the competencies required for Scrum Masters by analyzing 51 job postings from the United States, the United Kingdom, New Zealand, and Australia. The findings reveal a growing demand for Scrum Masters with a diverse skill set, including leadership, coaching, communication, and problem-solving, alongside Agile expertise. The results align with frameworks such as the Scrum Guide and SAFe, emphasizing the importance of practical experience and the Scrum Master’s role in driving organizational transformation and promoting Agile maturity. These insights highlight the evolving expectations for Scrum Masters in modern Agile environments.

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Keywords

4609 Information systems, 350713 Project management, 08 Information and Computing Sciences, 10 Technology, 46 Information and computing sciences, Scrum Master, Agile project management, Competencies, Job postings

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Rights statement

© 2026 The Author(s). Published by Elsevier B.V. Note: This article is available under the Creative Commons CC-BY-NC license and permits non-commercial use, distribution and reproduction in any medium, provided the original work is properly cited.