Voices of Rehabilitation Providers: Talking About Engagement

Bright, FAS
Kayes, N
Cummins, C
Worrall, L
McPherson, K
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Engagement in healthcare has traditionally been seen as a patient responsibility. There is now growing consideration of the role of the clinician in patient engagement. Our study explores how rehabilitation providers engage people with communication difficulties in stroke rehabilitation. We utilise the Voice-Centred Relational Method and analysis techniques of the Listening Guide and I-Poems. Listenings focus on the story and our response to the story, the voices of participants (how they speak of themselves), how participants speak of the 'other' in the engagement encounter and the interactions between themselves and the 'other', and the context surrounding the encounter. These techniques highlight the multiplicity of voices within and between rehabilitation providers; these appear to have significant implications for patient-provider interaction. We will present several voices within the poster. We suggest paying close attention to the voices of providers can help illuminate rehabilitation practices and processes.

The 10th International Congress of Qualitative Inquiry, University of Illinois, Urbana-Champaign, Champaign, IL, USA, 22 -25 May 2014.
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