Instant whole milk powder (IWMP) is designed to rapidly dissolve in water, which depends on the particle size distribution (PSD). The fragile milk powder exiting the dryer has to be conveyed for packing, which can break down the particles, worsening the dissolution properties. This work investigated the importance of in-plant conveying in determining the nal functional properties at the industrial scale. IWMP breakdown was compared between two plants with di erent transport systems; a pneumatic system and bucket elevator. It was expected that the plant with the bucket elevator consistently produced powder with superior dissolution due to lower breakdown during transport. This was evaluated using the change in PSD. It was found that both plants had a similar decrease in the median particle size, and powder with an initially larger particle size showed more breakdown. However, it was not enough to compensate for the initially larger size. Thus powder that started out larger still had a larger particle size after transport. When quanti ed using the change in bulk density, a low initial bulk density compensated for large breakdown during conveying and ameliorated the impact on the functional properties. Thus in order to produce IWMP with the desired functionalities the focus should be on improving the initial agglomeration, as oppose to reducing transport breakdown. 1