Sustainable Workforce Research Cluster for Hospitality and Tourism, AUT

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The aim of the research collective is to carry out studies that further the creation of a sustainable hospitality and tourism (H&T) workforce in Aotearoa and beyond. By sustainable workforce, we mean a workforce composed of individuals available or engaged in work that provides dignity, recognition, and fair reward (of at least a living wage) in a fiscally responsible enterprise. It is our aspiration to contribute to government policy and industry practice to achieve a hospitality & tourism sector that provides sustainable employment to all its employees, at all levels. A bridge between academics and our industry partners is promoted by open access journal Hospitality Insights-for a sustainable industry, which provides short, accessible summaries of contemporary academic research for the hospitality industry and community.

The UN Sustainable Development Goals (SDGs) that this research contributes to:

Goal 5 - Achieve gender equality and empower all women and girls

Goal 8 - Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all

The collective’s priorities are:
  • To provide data on the current situation of our H&T workforce through relevant, and timely empirical studies.
  • To collect data on the H&T career paths for employees in the sector in Aotearoa.
  • To carry out commissioned studies on behalf of state organisations and industry partners that further our collective’s aims.
  • To understand the influence of gender, ethnicity, and age on employment in the sector.
  • To establish meaningful research collaborations with international and local sustainable workforce researchers and networks to provide a power voice that advocates for sustainable workforce interests in H&T, for example, The Global Hospitality research Alliance.
  • To collaborate with human rights organisations and state agencies that investigate human trafficking and exploitative labour in the hospitality industry in Aotearoa.


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