Soft issues in IS Projects: lessons from a Not-for-Profit in New Zealand

aut.embargoNoen
aut.thirdpc.containsNo
aut.thirdpc.permissionNo
aut.thirdpc.removedNo
dc.contributor.advisorSymonds, Judith
dc.contributor.authorShimmin, Rory
dc.date.accessioned2010-03-30T20:06:50Z
dc.date.available2010-03-30T20:06:50Z
dc.date.copyright2009
dc.date.issued2009
dc.date.updated2010-03-30T19:49:35Z
dc.description.abstractTaylor and DaCosta (1999) explored how Soft System Methodology (SSM), having been practiced predominantly in the large organisation sector, could be successfully practiced in a small to medium enterprise (SME). This dissertation is a case study on how SSM can be used within the Not-for-Profit sector in New Zealand. The researcher conducted the SSM process, collected resulting models and requirements, documentation and conducted four interviews with participants. By dealing with a problem situation, rather than looking for an immediate technological solution, when exploring information system requirements, SSM can be used advantageously whether in a Not-for-Profit or SME. The Not-for-Profit culture encourages people collaboration and as SSM is predominantly a people oriented process, it can be shown that this was a suitable process for investigating information system requirements in this Not-for-Profit New Zealand organisation, resulting in several benefits. This study concludes that investigating Not-for-Profit’s information system requirements should not be that different to those of a similar sized SME and therefore, SSM should be a suitable process for Not-for-Profits.
dc.identifier.urihttps://hdl.handle.net/10292/838
dc.language.isoenen
dc.publisherAuckland University of Technology
dc.rights.accessrightsOpenAccess
dc.subjectSoft System Methodology
dc.subjectSoft
dc.subjectInformation System
dc.subjectSSM
dc.subjectCase study
dc.subjectNFP
dc.subjectSME
dc.subjectNot-for-Profit
dc.titleSoft issues in IS Projects: lessons from a Not-for-Profit in New Zealand
dc.typeThesis
thesis.degree.grantorAuckland University of Technology
thesis.degree.levelMasters Dissertations
thesis.degree.nameMaster of Computer and Information Sciences
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