Analysis and Improvement of a Construction Permit Approval Process: A Teaching Case for Developing Business Process Development Capabilities, Targeting Developing Nations
Analysis and Improvement of a Construction Permit Approval Process: A Teaching Case for Developing Business Process Development Capabilities, Targeting Developing Nations
Files
Date
2014
Authors
Weerasinghe, Kasuni
Bandara, Wasana
Dharmasena, Thanuja
Kuruppubandara, Mahesha
Nawinna, Dasuni
Supervisor
Item type
Conference Contribution
Degree name
Journal Title
Journal ISSN
Volume Title
Publisher
ACIS
Abstract
With the increasing competitiveness in global markets, many developing nations are striving to constantly improve their services in search for the next competitive edge. As a result, the demand and need for Business Process Management (BPM) in these regions is seeing a rapid rise. Yet there exists a lack of professional expertise and knowledge to cater to that need. Therefore, the development of well-structured BPM training/ education programs has become an urgent requirement for these industries. Furthermore, the lack of textbooks or other self-educating material, that go beyond the basics of BPM, further ratifies the need for case based teaching and related cases that enable the next generation of professionals in these countries.
Description
Keywords
Source
Proceedings of the 25th Australasian Conference on Information Systems, 8th - 10th December, Auckland, New Zealand