How the Use of Blockchain Technology Affects Trust in Container Management: A Systematic Review

Abstract

Information exchange is vital in supply chain processes, including container management, which is the focus of this study. However, several technical and non-technical barriers hinder information sharing among the various organisations involved in this process. One major challenge is establishing trust among multiple entities before freely exchanging information. Sharing information is crucial in improving efficiency and service levels in container management. To overcome these obstacles, the use of blockchain technology (BCT) has been put forward as a promising solution to enhance information sharing in container management.

This study aimed to investigate the implications of implementing blockchain technology in container management from technical and non-technical perspectives. This study analysed current research and practical applications of blockchain technology in container management. Using the systematic literature review methodology, the study explored the advantages, difficulties, and outcomes of adopting blockchain in container management. This would provide a comprehensive understanding of how the use of blockchain technology in container management can address trust issues among organisations.

Blockchain trust The Scopus and ScienceDirect databases were searched for relevant research on this topic. The findings reveal that transparency, traceability, accessibility, and information integrity were key factors influencing trust between organisations. An analysis of the literature demonstrated the significant impact of these factors on trust development among business partners in their operations. As an emerging technology, blockchain demonstrates its capacity to address these factors through its inherent attributes of tamper-proofing, traceability, decentralisation, and automation. These characteristics align with the essential prerequisites for establishing trust between organizations.

The findings of this study contribute to existing knowledge about how blockchain technology influences trust development in container management, as well as its effectiveness, limitations, and potential areas for improvement. For practitioners, the research provides guidance for implementing blockchain technology in container management processes. The findings of this study may help them make informed decisions and drive positive transformations in the field.