A critical review of the impact of IT on organisational flexibility

aut.embargoNoen_NZ
aut.thirdpc.containsNoen_NZ
aut.thirdpc.permissionNoen_NZ
aut.thirdpc.removedNoen_NZ
dc.contributor.advisorSingh, Harminder
dc.contributor.authorHui, Liu
dc.date.accessioned2013-06-24T22:02:24Z
dc.date.available2013-06-24T22:02:24Z
dc.date.copyright2013
dc.date.created2013
dc.date.issued2013
dc.date.updated2013-06-24T20:44:16Z
dc.description.abstractIncreasing unpredictability and competition as markets globalize means that it is important for organisations to be able to respond to change effectively. While researchers have argued that IT use can lead to a more flexible organizational structure, others have found that this is not necessarily so. A challenge in this field is the ambiguity of the key concepts and a lack of integration into a nomological network. For example, there are many different types of information technology resources, and organisational flexibility is a multidimensional concept (e.g. organisations may have operational, structural and strategic flexibilities) (Golden & Powell, 2000; Volberda, 1996). Thus, studying only one type of IT resource or one aspect of organisational flexibility could mean neglecting the others. This study reviews the literature to understand the relationship between IT and organisational flexibility. Eighty-three relevant articles were located after an extensive search. 95% of them concluded that different types of IT resources could directly or indirectly contribute to some aspect of organisational flexibility. Moreover, different types of IT resources contributed to different types of organisational flexibilities. The study summarises the findings of the review and provides directions for future research in this area.en_NZ
dc.identifier.urihttps://hdl.handle.net/10292/5497
dc.language.isoenen_NZ
dc.publisherAuckland University of Technology
dc.rights.accessrightsOpenAccess
dc.subjectImpact of ITen_NZ
dc.subjectOrganisational flexibilityen_NZ
dc.titleA critical review of the impact of IT on organisational flexibilityen_NZ
dc.typeThesis
thesis.degree.discipline
thesis.degree.grantorAuckland University of Technology
thesis.degree.levelMasters Dissertations
thesis.degree.nameMaster of Businessen_NZ
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