Exploring How Hospitality Undergraduate Students’ Perceptions and Attitudes Towards a Career in the Hospitality Industry Are Affected by Their Work Experience: A New Zealand Quantitative Study

aut.embargoNoen_NZ
aut.thirdpc.containsNoen_NZ
aut.thirdpc.permissionNoen_NZ
aut.thirdpc.removedNoen_NZ
dc.contributor.advisorMooney, Shelagh
dc.contributor.advisorLiu, Claire
dc.contributor.authorChan, Muk Chung
dc.date.accessioned2017-04-19T03:30:34Z
dc.date.available2017-04-19T03:30:34Z
dc.date.copyright2017
dc.date.created2017
dc.date.issued2017
dc.date.updated2017-04-12T01:45:35Z
dc.description.abstractThis research explores the demographics and career aspirations of hospitality undergraduate students who are studying for a hospitality degree in New Zealand. Furthermore, it explores hospitality undergraduate students’ attitudes towards a career in the hospitality industry. The attitudes mainly relate to students’ understanding of their career in the hospitality industry. Previous research has revealed the concerning issue that 44% of students will not work in the hospitality industry after graduation (Richardson, 2008). In order to have a better understanding of the problem, this study has focused on exploring how work experiences have influenced hospitality undergraduate students’ attitudes towards a career in the hospitality industry. The research used a quantitative method, and a questionnaire was used to collect the quantitative data from a major hospitality education provider. The findings indicate that first year students have the highest intention to work in the hospitality industry after graduation (83%) whereas third year students have the least intention to work in the hospitality industry after graduation (66%). The findings show that students’ work experiences have a great influence on their attitudes towards working in the hospitality industry. As students progress their studies and gain more work experience, they appear to form negative attitudes about their future in the sector. This dissertation concludes by providing recommendations to hospitality industry practitioners and hospitality education providers that may reverse this trend.en_NZ
dc.identifier.urihttps://hdl.handle.net/10292/10421
dc.language.isoenen_NZ
dc.publisherAuckland University of Technology
dc.rights.accessrightsOpenAccess
dc.subjectHospitality undergraduate studentsen_NZ
dc.subjectPerceptionsen_NZ
dc.subjectAttitudesen_NZ
dc.subjectCareersen_NZ
dc.subjectHospitality industryen_NZ
dc.titleExploring How Hospitality Undergraduate Students’ Perceptions and Attitudes Towards a Career in the Hospitality Industry Are Affected by Their Work Experience: A New Zealand Quantitative Studyen_NZ
dc.typeDissertation
thesis.degree.grantorAuckland University of Technology
thesis.degree.levelMasters Dissertations
thesis.degree.nameMaster of International Hospitality Managementen_NZ
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