Co-designing FRANK: Exploring how co-design might be used to engage young people in designing a new brand and online platform

aut.embargoNoen_NZ
aut.thirdpc.containsYesen_NZ
aut.thirdpc.permissionYesen_NZ
dc.contributor.advisorReay, Stephen
dc.contributor.advisorPotter, Eden
dc.contributor.authorKhoo, Wan Ching (Cassandra)
dc.date.accessioned2018-07-09T01:07:25Z
dc.date.available2018-07-09T01:07:25Z
dc.date.copyright2018
dc.date.issued2018
dc.date.updated2018-07-08T22:15:40Z
dc.description.abstractThis design-led research project explored how co-design can be used to engage young people in the design of a new brand and online platform for the Auckland District Health Board’s Peer Sexuality Support Programme (PSSP). Common branding practices normally engage users through surveys and evaluation of design proposals to provide insights. They do not generally involve users as equals in co-creation in the early discovery stages of the design process. In this research, young people were brought into the design process as informants and partners, to drive the design of a new brand and online platform that would be better positioned to engage, appeal to, and be accepted by their peers. The research explored ways in which young people might be more effectively engaged to inform design solutions that better meet user needs. A series of discovery and evaluation co-design workshops were used to engage with a diverse range of youth in the programme. Game-like interactive activities, and the opportunity for open discussions were found to be engaging and meaningful for participants. Engaging young people in this way helped participants to uncover and share insights that could only be possible by directly involving them in the design process. The first output of this research was the conception of a new brand called FRANK that was co-designed with PSSP youth leaders. This better positioned the brand to be well received by their peers. FRANK and its brand identity applications were further evaluated with other PSSP youth leaders to determine how well the brand might be accepted by a diverse audience of young people. This evaluation revealed that FRANK had strong visual appeal, but there were divided opinions around the use of the brand name. This illustrated challenges associated with pleasing a large and diverse group of users and stakeholders, but indicated potential for co-design to better understand and position design solutions. The second output was a proposal for an online platform. The online platform (also co-designed with PSSP youth leaders) was developed to give the organisation more of an online presence. Furthermore, the online platform addressed some of the key challenges PSSP youth leaders face in their roles when supporting their peers. The final design solution elicited a strong positive response from them, which highlighted the importance of involving young people in the design of products and services that address issues affecting them.en_NZ
dc.identifier.urihttps://hdl.handle.net/10292/11662
dc.language.isoenen_NZ
dc.publisherAuckland University of Technology
dc.rights.accessrightsOpenAccess
dc.subjectCo-designen_NZ
dc.subjectCodesignen_NZ
dc.subjectBrandingen_NZ
dc.subjectPublic healthen_NZ
dc.subjectHealthcareen_NZ
dc.subjectDesignen_NZ
dc.subjectOnline platformen_NZ
dc.subjectYoung peopleen_NZ
dc.subjectYouthen_NZ
dc.subjectPSSPen_NZ
dc.titleCo-designing FRANK: Exploring how co-design might be used to engage young people in designing a new brand and online platformen_NZ
dc.typeThesisen_NZ
thesis.degree.grantorAuckland University of Technology
thesis.degree.levelMasters Theses
thesis.degree.nameMaster of Designen_NZ
Files
Original bundle
Now showing 1 - 3 of 3
Loading...
Thumbnail Image
Name:
CKhoo_Co-designing FRANK Exegesis.pdf
Size:
80.16 MB
Format:
Adobe Portable Document Format
Description:
Exegesis
Loading...
Thumbnail Image
Name:
CKhoo_FRANK Brand Style Guide.pdf
Size:
2.79 MB
Format:
Adobe Portable Document Format
Description:
Brand Style Guide
Loading...
Thumbnail Image
Name:
CKhoo_Project FRANK.pdf
Size:
7.1 MB
Format:
Adobe Portable Document Format
Description:
Project
License bundle
Now showing 1 - 1 of 1
Loading...
Thumbnail Image
Name:
license.txt
Size:
897 B
Format:
Item-specific license agreed upon to submission
Description:
Collections