Consumer’s attitude towards store image and private label brand image

aut.embargoNoen_NZ
aut.thirdpc.containsNoen_NZ
aut.thirdpc.permissionNoen_NZ
aut.thirdpc.removedNoen_NZ
dc.contributor.advisorKim, Jungkeun
dc.contributor.advisorParsons, Andrew
dc.contributor.authorJi, Cheng
dc.date.accessioned2012-05-17T01:51:49Z
dc.date.available2012-05-17T01:51:49Z
dc.date.copyright2011
dc.date.created2011
dc.date.issued2011
dc.date.updated2012-05-17T00:38:16Z
dc.description.abstractNowadays two major private label development models are often applied to the retail industry. They are same private label brand name (SPLB) model and different private label brand name (DPLB) model. On the one hand, in the SPLB model, the brand names between retail stores and the private label products are same. On the other hand, retailers from some countries are likely to adopt the DPLB model where they name their private label brands differently. However, the above private label brand strategies raise two issues. Firstly, how do consumers change their attitudes toward a store and its private label brands, especially when a high image store carries high image private label brands only versus a high image store carries both high and low image private label brands? Similarly, how do consumers change their attitudes toward a store and its private label brands, especially when a low image store carries low image private label brands only versus a low image store carries both low and high image private label brands? Secondly, how do consumers change their attitudes toward a store and its private label brands, especially under the SPLB model versus the DPLB model? Therefore, the aim of this paper is to investigate the impact of consistent (vs. inconsistent) images between a store and its private label brands on consumers’ attitudes toward the store with its private label brands under the SPLB and the DPLB models. Our empirical findings revealed that consumers generated more (or less) favourable attitudes toward a low (or high) image store that not only carried its low (or high) image private label brands but also high (or low) image private label brands. This finding was generally consistent with the implications of the averaging process view. The study provided an additional result which indicated that perceived private label brand variety seem to have a significant positive impact on consumers’ attitudes toward the low image store. Results did not provide any significant moderating effects of private label brand models on consumers’ attitudes toward a store with its private label brands.en_NZ
dc.identifier.urihttps://hdl.handle.net/10292/4190
dc.language.isoenen_NZ
dc.publisherAuckland University of Technology
dc.rights.accessrightsOpenAccess
dc.subjectStore imageen_NZ
dc.subjectPrivate label brand imageen_NZ
dc.subjectConsistent imageen_NZ
dc.subjectInconsistent imageen_NZ
dc.subjectConsumer's attitudeen_NZ
dc.subjectSame private label brand imageen_NZ
dc.subjectDifferent private label brand imageen_NZ
dc.titleConsumer’s attitude towards store image and private label brand imageen_NZ
dc.typeThesis
thesis.degree.discipline
thesis.degree.grantorAuckland University of Technology
thesis.degree.levelMasters Dissertations
thesis.degree.nameMaster of Businessen_NZ
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