Factors that affect software systems development project outcomes: a survey of research

McLeod, L
MacDonell, SG
Item type
Journal Article
Degree name
Journal Title
Journal ISSN
Volume Title
AUT University
Association for Computing Machinery (ACM)

Determining the factors that have an influence on software systems development and deployment project outcomes has been the focus of extensive and ongoing research for more than 30 years. We provide here a survey of the research literature that has addressed this topic in the period 1996–2006, with a particular focus on empirical analyses. On the basis of this survey we present a new classification framework that represents an abstracted and synthesized view of the types of factors that have been asserted as influencing project outcomes.

Design , Management , Development processes , Institutional context , People and action , Project content , Project outcome
ACM Computing Surveys, vol.43(4), pp.24 - 56
Rights statement
Copyright © ACM, 2011. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in (see citation), (see Publisher’s Version)