A perspective-based understanding of project success

McLeod, L
Doolin, B
MacDonell, SG
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Journal Article
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John Wiley & Sons

Answering the call for alternative approaches to researching project management, we explore the evaluation of project success from a subjectivist perspective. An in-depth, longitudinal case study of information systems development in a large manufacturing company was used to investigate how various project stakeholders subjectively perceived the project outcome and what evaluation criteria they drew on in doing so. A conceptual framework is developed for understanding and analyzing evaluations of project success, both formal and informal. The framework highlights how different stakeholder perspectives influence the perceived outcome(s) of a project, and how project evaluations may differ between stakeholders and across time.

Project evaluation , Project success criteria , Stakeholder perspectives , Longitudinal case study , Outsourced information systems development
Project Management Journal, vol.43(5), pp.68 - 86
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Copyright © 2012 John Wiley & Sons. All rights reserved. Authors retain the right to place his/her pre-publication version of the work on a personal website or institutional repository. This article may not exactly replicate the final version published in (please see citation) as it is not a copy of this record. An electronic version of this article can be found online at: (Please see Publisher’s Version).