Journey Into the User Experience: Creating a Library Website That’s Not for Librarians

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aut.conference.typePaper Published in Proceedings
aut.researcherMurdoch, Craig Bruce
dc.contributor.authorMurdoch, Craig
dc.contributor.authorHearne, S
dc.date.accessioned2014-02-09T22:26:25Z
dc.date.available2014-02-09T22:26:25Z
dc.date.copyright2014
dc.date.issued2014
dc.description.abstractAuckland University of Technology Library started work on a major redevelopment of its website in 2012. The problem was that the website content, as is the case for many library websites, had been written by librarians with almost no user input. The challenge was to redesign the website, rethinking our entire focus and placing the user at the centre of the process. This is the story of a journey of transformational change based on our user-centric approach. We believe we have achieved what we set out to do and created a website that’s built not for librarians but for users.
dc.identifier.citationVALA2014 held at Melbourne Convention and Exhibition Centre, Melbourne, Australia, 2014-02-03 to 2014-02-06, published in: VALA2014 Proceedings
dc.identifier.urihttps://hdl.handle.net/10292/6706
dc.publisherVALA - Libraries, Technology and the Future Inc.
dc.relation.urihttp://www.vala.org.au/vala2014-proceedings/vala2014-session-4-murdoch
dc.rightsVALA is providing information and services on the web in furtherance of its non-profit and tax-exempt status. Permission to use, copy and distribute documents delivered from this web site and related graphics is hereby granted for private, non-commercial and education purposes only, provided that the above copyright notice appears with the following notice: this document may be reprinted and distributed for non-commercial and educational purposes only, and not for resale. No resale use may be made of material on this web site at any time. All other rights reserved.
dc.rights.accessrightsOpenAccess
dc.subjectUser experience
dc.subjectLibrary websites
dc.titleJourney Into the User Experience: Creating a Library Website That’s Not for Librarians
dc.typeConference Contribution
pubs.elements-id160799
pubs.organisational-data/AUT
pubs.organisational-data/AUT/Library
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