Open-plan Office and Its Impact on Interpersonal Relationships

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aut.embargoNoen_NZ
aut.thirdpc.containsNoen_NZ
dc.contributor.advisorMorrison, Rachel
dc.contributor.advisorSmollan, Roy
dc.contributor.authorAlsarraj, Hadeal Alaa Taha
dc.date.accessioned2020-01-05T20:52:23Z
dc.date.available2020-01-05T20:52:23Z
dc.date.copyright2019
dc.date.issued2019
dc.date.updated2019-12-16T12:00:36Z
dc.description.abstractIn a modern industrialised world, many employees work in an open-plan office environment. Therefore, the effect of the open-plan office on interpersonal relationships and worker wellbeing is important to investigate. This study examines the lived experiences of employees who work in open-plan office environments. The academic literature illustrates how the open-plan office environment impacts on interpersonal relationships and worker wellbeing; suggesting that the open-plan office environment influences human behaviour and interaction. The positive aspects of open-plan office layouts are that they increase worker visibility, communication, collaboration, team cohesion and worker engagement. Other research outlines the negative impact of working in open-plan offices; factors such as noise, distraction and privacy issues. Seven people were interviewed for this study, participants were recruited from my personal and professional networks. Interviews were face to face and semi-structured in design. Interviews were transcribed, and the data was analysed through thematic analysis. Themes were generated during analysis to answer the research questions: 1. How does the open-plan office environment impact on employee interpersonal relationships? 2. What are the implications of open-plan office environments for employee wellbeing? Participants within this study generally felt positive about working in an open-plan office, and reported healthy working relationships. On the other hand, participants were often distracted by overhearing their co-workers talk and had preferences for a quieter environment. Through the findings, this research has provided insight into the interpersonal relationships and wellbeing of workers in open-plan office environments and recommendations for future research are provided.en_NZ
dc.identifier.urihttps://hdl.handle.net/10292/13071
dc.language.isoenen_NZ
dc.publisherAuckland University of Technology
dc.rights.accessrightsOpenAccess
dc.subjectOpen-planen_NZ
dc.subjectInterpersonal relationshipsen_NZ
dc.subjectOfficeen_NZ
dc.subjectOffice designen_NZ
dc.subjectRelationshipsen_NZ
dc.subjectOffice layouten_NZ
dc.subjectManagementen_NZ
dc.subjectWellbeingen_NZ
dc.subjectWork stationen_NZ
dc.subjectJob statisfactionen_NZ
dc.subjectPrivacyen_NZ
dc.subjectOrganisational cultureen_NZ
dc.subjectOverhearing conversationsen_NZ
dc.subjectSupportive leadershipen_NZ
dc.titleOpen-plan Office and Its Impact on Interpersonal Relationshipsen_NZ
dc.typeThesisen_NZ
thesis.degree.grantorAuckland University of Technology
thesis.degree.levelMasters Theses
thesis.degree.nameMaster of Businessen_NZ
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