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Insights of Medication Adherence Management: A Qualitative Study with Healthcare Professionals and Technology Designers

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Association for Information Systems (AIS)

Abstract

Poor Medication Adherence (MA) remains a major challenge to ensuring good patient health. This qualitative study examines health professionals’ and health technology designers’ insights for improving this problem using mHealth. We interviewed twenty-three New Zealand health professionals and analysed the interviews using content analysis. In this paper, we discuss the four main themes that emerged from our analysis: 1) patient characteristics, 2) collaboration among members of the health team, 3) medication impact including effectiveness and side effects 4) technology acceptance. We present a conceptual model to visually summarise MA issues from healthcare professionals' and technology designers’ perspective.

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ACIS 2019 Proceedings. 74. https://aisel.aisnet.org/acis2019/74

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© 2019 Chanane, Mirza & Naeem. This is an open-access article distributed under the terms of the Creative Commons Attribution-NonCommercial 3.0 Australia License, which permits non commercial use, distribution, and reproduction in any medium, provided the original author and ACIS are credited.