Challenges in Managing Knowledge through Medical Record Management: A Case Study of an Australian Hospital

dc.contributor.authorPathoumthong, Saovalothen_NZ
dc.contributor.authorBurstein, Fradaen_NZ
dc.contributor.authorBain, Christopheren_NZ
dc.date.accessioned2014-12-04T01:20:09Z
dc.date.available2014-12-04T01:20:09Z
dc.date.copyright2014en_NZ
dc.date.issued2014en_NZ
dc.description.abstractThe healthcare industry produces a huge amount of data and information. The growing of number of patients, diseases, medical research areas as well as the rapid changes in the healthcare environment result in demands for better provision of quality healthcare information. Healthcare organisations use various information systems to support the management of knowledge and one example of such system is Medical Records System (MRS). In this paper we look at the extent doctors and medical practitioners use MRS to manage their knowledge and the challenges they face in doing so. Through an exploratory case study of a large Australian metropolitan hospital, a set of key factors was identified that may influence and inhibit knowledge management (KM) processes in health practices. These factors were then mapped onto the functionality of MRS providing a better understanding of the role of patients’ medical records as part of a comprehensive KM system.en_NZ
dc.identifier.citationProceedings of the 25th Australasian Conference on Information Systems, 8th - 10th December, Auckland, New Zealand
dc.identifier.isbn978-1-927184-26-4
dc.identifier.urihttps://hdl.handle.net/10292/8086
dc.publisherACIS
dc.rights.accessrightsOpenAccess
dc.titleChallenges in Managing Knowledge through Medical Record Management: A Case Study of an Australian Hospitalen_NZ
dc.typeConference Contribution
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