The role of leadership in the experiences of Asian international students’ hospitality studies
This research explores the experiences of Asian International Students (AIS) who were studying professional cookery at a private training institution after reports (Tan, 2011) indicated that AIS was being described in New Zealand as “a ghetto education destination” by students in order to express their disappointment during their study in New Zealand. The reports concerned the New Zealand export education industry. The Ministry of Education recognised that the sustainability of the New Zealand export education industry rested on educational and social factors including institutional capacity and client satisfaction. This study was undertaken, therefore, to enable deeper insights about issues which occur for AIS.
A case study was designed to investigate one particular institution with a focus on the leadership behaviours, and interactions between host educators and students. Eight participants were interviewed. The participants were the institution leader, two tutors, and five AIS. The data obtained were analysed using QSR NVivo software.
The study found that AIS’ attitudes about their study experiences are marked by a frustration that the skills they learnt from their host institution did not meet the demands of the hospitality industry. AIS believed that their host institution’s lack of adequate learning facilities prevented them from achieving their learning goal/s. The issues AIS raised in this study could, however, help educational leaders in designing adequate educational resources and facilities appropriate for AIS. In turn, this could influence overall perceptions about the study experiences of AIS in New Zealand.