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Socially responsible emental healthcare

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Mental health has long held a stigma that has made it difficult for people to seek help. Community-based socially responsible online interconnectivity and increased access are central themes underpinning the successful delivery of recovery orientated health care models and better mental health outcomes in regional Australia. An interpretivist study involving 27 clinicians and 13 clients sought to determine how future expenditure on ehealth could improve mental health treatment and service provision in the western Murray Darling Basin. A key implication of the study is that through the use of targeted ehealth strategies it is possible to increase both the accessibility of information and quality of service provision whilst returning best value to Government. Another is that connectivity through the use of multiple access points, such as information kiosks in community centres, have the ability to mitigate isolation, improve information flow and interaction, as well as mitigate rising costs.

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Proceedings of the 25th Australasian Conference on Information Systems, 8th - 10th December, Auckland, New Zealand

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