Effects of Pricing Strategies on Consumers’ Booking Intention for Green Hotels

aut.embargoNoen_NZ
aut.filerelease.date2021-11-14
aut.thirdpc.containsNoen_NZ
dc.contributor.advisorKim, Peter
dc.contributor.advisorKim, Jungkeun
dc.contributor.authorNg, Manwai
dc.date.accessioned2018-11-13T23:50:02Z
dc.date.available2018-11-13T23:50:02Z
dc.date.copyright2018
dc.date.issued2018
dc.date.updated2018-11-12T23:55:35Z
dc.description.abstractThe purpose of this dissertation is to explore how different pricing strategies influence customers’ booking intention for green hotels. This research constructed different levels of price and precision, along with perceived quality and sacrifice to examine their impacts on consumers’ behavioural intention. Specifically, this research investigates how booking intention for a green hotel is influenced by perceptions of quality and sacrifice, and whether their perceptions are related to the impact of pricing strategies. Research hypotheses are developed based on theory in the areas of green marketing, conventional marketing and product pricing. Experimental design is used as a methodological approach to test the hypotheses and online survey is used as an instrument to collect data. A total of three hundred and seventy-two respondents from the United State of America through panel company Amazon Mechanical Turk participated in this research. Two studies were conducted to test the hypotheses. One hundred and three responses were collected for Study 1 with two scenarios, high price luxury hotels and low price budget hotels. Two hundred and sixty-nine samples were recruited for Study 2 with a 2 (high price vs. low price) x 2 (rounded price vs. precise price) between subjects experimental design to further explore the impact of pricing strategies. The findings of this study indicate that the relative preference for the premium priced green hotel over the conventional priced non-green hotel option is stronger in the high price level and with rounded price. Customer’s booking intention for green or non-green hotels is significantly influenced by their perceived quality and sacrifice of the hotel price. The impact of price level and price precision can be explained by their perceived sacrifice. Customers’ willingness to pay extra for green initiatives is significantly influenced by their perceived quality of the hotel. Overall, the findings extend the current understanding of green consumption behaviour and helps to broaden knowledge about customers’ attitudes toward eco-friendly hotels.en_NZ
dc.identifier.urihttps://hdl.handle.net/10292/11992
dc.language.isoenen_NZ
dc.publisherAuckland University of Technology
dc.rights.accessrightsOpenAccess
dc.subjectGreen Hotelsen_NZ
dc.subjectGreen marketingen_NZ
dc.subjectBooking intentionen_NZ
dc.subjectPricing strategiesen_NZ
dc.subjectPrice perceptionen_NZ
dc.titleEffects of Pricing Strategies on Consumers’ Booking Intention for Green Hotelsen_NZ
dc.typeDissertationen_NZ
thesis.degree.grantorAuckland University of Technology
thesis.degree.levelMasters Dissertations
thesis.degree.nameMaster of International Hospitality Managementen_NZ
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